Privacy Policy Blaine Window Supply ℠ Effective Date: June 9, 2026

Blaine Window Supply ℠ (DBA: Blaine Service and Supply ™) (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (including blainewindowsupply.com, blaineserviceandsupply.com, shop.blaineserviceandsupply.com, and related sites), use our online forms, request quotes, place orders, or receive our in-home window, glass, screen, and hardware repair services in the Chicago area.

Please read this policy carefully. If you do not agree with the terms, please do not use our services or websites.

1. Information We Collect

We may collect the following types of information:

Personal Information

Contact details: name, address, phone number, email address
Service-related information: property details, window/glass/screen measurements, photos of parts or damage, service requests
Account information (if you create one): username, password
Payment information: credit card or other payment details (processed securely through third-party gateways)

Automatically Collected Information

IP address, browser type, device information, operating system
Usage data: pages visited, time spent, clickstream data
Cookies and similar tracking technologies (see section 5)

Information from Third Parties We may receive information from business partners, service providers, or public sources to improve our services.

2. How We Use Your Information

We use the collected information to:

Provide and improve our window repair, glass replacement, custom screen, and parts services
Process quotes, orders, and payments
Respond to inquiries and provide part identification assistance
Schedule in-home service visits
Send service updates, appointment reminders, and important notices
Improve our website and customer experience
Comply with legal obligations
Prevent fraud and enhance security
Market our services (with your consent where required)

3. How We Share Your Information

We do not sell your personal information. We may share it with:

Service providers (payment processors, scheduling tools, hosting providers, shipping partners) who assist us and are contractually obligated to protect your data
Professional installers or technicians performing services
Legal authorities when required by law
In the event of a business transfer (merger, acquisition, etc.)

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and personalize your experience. You can manage cookie preferences through your browser settings. We may also use Google Analytics or similar tools.

6. Your Rights and Choices

Depending on your location (including rights under the California Consumer Privacy Act / CPRA for California residents), you may have the right to:

Access, correct, or delete your personal information
Opt out of certain data processing or sales (we do not sell data)
Withdraw consent where applicable

To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe.

7. Children’s Privacy

Our services and websites are not directed to children under 18. We do not knowingly collect personal information from children.

8. International Users

Our services are primarily offered to residents of the United States, specifically the Chicago metropolitan area. If you are accessing from outside the U.S., your information may be transferred to and processed in the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email only at the address below. We do not accept inquiries, legal demands, or other concerns regarding this websites Privacy Policy through other methods.

Blaine Service and Supply ™ Email: [email protected]